Free Domestic Ground Shipping On Orders Over $75

Shipping & Returns

SHIPPING RATES

We offer free UPS Ground shipping in the continental USA and Alaska on all orders over $75 and a $6 flat rate shipping for orders under $75

DELIVERY

The normal business delivery is 2 to 6 business days from when your order is actually shipped to you, barring delays beyond our control. (We do not ship to P.O. Box addresses.)

CANCELLATIONS

Once an order for Merchandise has been submitted you may not be able to cancel your order if it is already in process. Please see our Returns and Exchanges Policy.

RETURN POLICY

We value your satisfaction so you have up to 30 days from time of purchase to return, exchange, or request a refund for any order that has not been worn or laundered. Worn or laundered items are deemed a “final sale,” and not eligible for returns, exchanges, or refunds – unless a material defect is found within 30 days from time of purchase of Merchandise.

RETURNS

Returns are free. Simply have your order number handy and click here to start your return process. If you have any problems with the returns module or need assistance, please email us at customercare@yajoe.com. Processing returns may take up to 10 business days from receipt of merchandise. Note: All returns must be in new and restock-able condition.

EXCHANGES

We treat exchanges like returns. Simply have your order number handy and click here to start your return process. As for the new item(s), simply place an order online when you're ready. If you have questions or need help, please email us at customercare@yajoe.com.

CUSTOMER SERVICE

You can email our customer service customercare@yajoe.com for any questions you may have for us, and we will respond to you within 1-2 business days, or sooner.